FAQS

Shipping & Taxes
How do I calculate shipping costs?
You can calculate shipping cost in your shopping cart page and or checkout page as well. for eg., add any product to the cart and go to your shopping cart page. There you will find estimate shipping cost tab where you can enter your state and country to calculate the shipping cost. If it does not show shipping cost, please contact us.
What are the shipping methods you offer?
We ship via DHL, TNT, Fedex, UPS, EMS, DPD, TOLL, 4PX, Aramex, SF-Express, etc.
Do you offer free shipping?
Yes, we offer free shipping to most countries but not all countries. Some countries are exempted from free shipping offers due to expensive shipping costs and taxes.
Do I have to pay for shipping?
Mostly not needed to pay.
Why I should pay remote area delivery fee separately even after I placed the order?
A remote area is defined as a place that is not close to any larger city or any other point, where local depots of courier companies are located. Courier companies consider these areas difficult to reach, and therefore, additional costs may apply. Problems when shipping to a remote area is a possibility when shipping to these destinations:
  • Islands;
  • Suburbs;
  • Ski resorts;
  • Small towns and towns that are far away from the courier company’s hub.
As it is difficult to deliver shipments to remote areas, for each shipment delivered to such address, an extra surcharge needs to be collected.
Do you provide tracking number of my order shipment?
Yes, we will provide a tracking number via email.